Article by Sihai

Source: Node Finance

Since Microsoft launched Office Copilot in 2023, igniting the initial wave of AI-powered office revolution, interest in AI office solutions has skyrocketed.

Despite the market being flooded with AI office products, most fail to address users' genuine pain points. Many AI office tools are tailored for corporate settings, leaving individual users underserved. Many general agents focus solely on generating PPTs from a single sentence, often stopping there, preventing users from modifying or adjusting content, pushing users' needs to the sidelines.

Tian Ran, Assistant President of Kingsoft Office, believes that "users desire functionality over flashiness." Now, this situation is on the cusp of change.

On July 27, at the World Artificial Intelligence Conference, Kingsoft Office unveiled WPS AI 3.0, marking the official debut of the WPS Knowledge Base.

In Node Finance's view, WPS Lingxi stands out. It's not a half-baked product but an "Office Intelligent Agent that understands users and delivers excellence." It supports seamless chatting and editing without disrupting the original format and solves the challenge of private knowledge storage. This represents WPS's attempt to make AI comprehend office document rules and logic from the ground up, offering users true cost savings and efficiency gains. It's a pivotal moment in achieving breakthroughs in AI office outcomes.

01 Dissecting User Pain Points in AI Office Solutions

The AI office market is one of the hottest trends in AI applications this year.

In terms of market usage, in April 2025, the total web traffic for AI office products in China was 260 million, with a slight monthly decline, but monthly active users stabilized at 75 million, and user engagement significantly increased.

While the trend is undeniably popular, Node Finance believes that AI office products are still far from meeting users' true needs.

A large-scale survey conducted by a US institution in May this year revealed that writing assistance and PPT creation ranked high among users' demands. However, taking AI office software developed by major companies as an example, they primarily serve enterprise customers across various organizational levels. They emphasize multi-dimensional table capabilities or smart tables, strong in data analysis, suitable for large enterprises to conduct data analysis and project management.

In Node Finance's view, whether multi-dimensional tables or smart tables, they are essentially databases focused on multi-dimensional processing and data display. The office field encompasses a wide range of scenarios, and merely catering to organizational data analysis needs is insufficient.

There are also general agents on the market that can achieve an integrated closed loop from writing to distribution, but they too have significant issues.

AI-native platforms like Manus and Genspark aim to provide a lighter office experience, but they suffer from broad yet shallow capabilities and insufficient editing flexibility, making them a distance from solving users' actual needs and achieving a qualitative change in office efficiency.

Despite the abundance of AI office tools, most users often experience frustration. For instance, when Manus generates a PPT on "AI Industry Development," there's an issue with a missing table of contents. This indicates that in dedicated PPT scenarios, Manus's capabilities still need refinement. Additionally, after the PPT is generated, it needs to be redirected to external editing, often causing formatting chaos. To complete the PPT, users need to switch between different general agents and PPT production tools daily, making repeated adjustments.

The root problem lies in most AI tools adhering to the "AI first" product logic, with AI capabilities at the core, requiring users to adapt to the way AI works.

Node Finance believes that WPS Lingxi's uniqueness lies not in enumerating new features but in being an "Original Office Intelligent Agent" grown from years of accumulation in the office software field, genuinely improving users' office efficiency and addressing real-world pain points.

So, what practical assistance does WPS Lingxi provide in specific scenarios?

02 WPS Lingxi: Smarter, More Comprehensive, and More In-depth

Frequent PPT users know that content creation is a process requiring repeated refinement, not an overnight task. However, most AI PPT products on the market follow the "one sentence to generate" logic, making it challenging to modify once generated. While they may look impressive, the inability to flexibly edit leads to a poor user experience. In other words, users must fully accept the output with no room for choice.

In contrast, WPS Lingxi pays more attention to real-world scenarios, allowing users to modify PPT outlines through multiple rounds of natural language dialogues without needing to learn specific prompt words. AI automatically analyzes content and makes adjustments. During subsequent modifications, it doesn't disrupt the original format due to text or image additions or deletions.

After addressing the content creation pain point, office workers may also encounter another scenario – inability to find past materials.

Every office worker's notebook is filled with countless documents, notes, and spreadsheets, but when the time comes to use them, they can't be found or are often forgotten. The knowledge base function of WPS Lingxi serves as an intelligent assistant for "private knowledge storage."

If you have too many materials, you can upgrade WPS Cloud Documents to a knowledge base with one click. Note that this is not just simple storage but helps you efficiently manage knowledge. Specifically, the knowledge base systematically organizes fragmented information and quickly extracts effective content based on user instructions.

For example, HR can store resumes in the knowledge base, aiding in screening suitable candidates. For users with weight loss needs, they can feed professional weight loss knowledge into the knowledge base, helping plan a reasonable weight loss program. Another example is users can throw all written proposals into the knowledge base and quickly obtain answers and suggestions about a certain proposal through Q&A.

As we all know, general large models are far less specialized than those in vertical fields, and the knowledge base operates on the same principle. As the private content reserve increases, the knowledge base becomes more familiar with users and can also write professional PPTs, mind maps, spreadsheets, etc., based on private knowledge according to instructions. From this perspective, users and AI work more like a team, collaborating to complete tasks and realizing the transformation from "people managing materials" to "AI managing materials."

Speaking of this, many may also worry about whether the knowledge base infringes on users' privacy and security. There's no need for concern.

It's understood that the security hierarchy of the WPS Knowledge Base strictly implements collaborative hierarchical control through a three-tier architecture of "Folder - Member - Role." Through this system, fine-grained permission management can be conducted for the co-creation and sharing of the knowledge base: It clearly sets users' operating permissions in the knowledge base, including who can participate in answering, who has the right to download files, who can save files as new, and who has the authority to update, iterate, and optimize the knowledge base.

In today's blurred lines between life and work, many people find it inconvenient to read during certain times. While on a business trip, they receive a large amount of work material and need to report on it timely. Reading on the go not only poses security risks but is also inefficient.

The Lingxi voice assistant on the WPS mobile app effectively addresses this pain point. Users only need to upload relevant documents and can ask questions through voice, such as key information in the document, pain points, difficulties, or advantages and disadvantages, and the AI assistant will provide precise answers based on the document content.

It's understood that the voice assistant is embedded within the document, not only assisting in reading but also possessing abilities such as internet access and casual chat.

Overall, WPS Lingxi relies on 37 years of experience in office software and has a deep understanding of document formats and typesetting, ensuring format compatibility and the convenience of secondary editing after AI processing. In terms of operation, it breaks away from the inertia of humans adapting to AI tools, focusing on user experience and conforming to user habits.

03 A Global Office Giant, More Attuned to Chinese Users than Microsoft

Seeing this, many may wonder whether WPS Lingxi's practical functions will soon be copied by competitors. In our view, WPS Lingxi's advantages are hard to catch up with.

While major companies possess technology and users, WPS understands office software and user needs better.

In the mobile internet era, major companies borrowed from each other's products and business models, competing for users by burning money. However, in the AI era, data in vertical scenarios is the moat of enterprises. Especially since WPS has been deeply involved in office scenarios for 37 years, as of the end of March 2025, the number of monthly active devices of WPS Office globally reached 647 million. It can be said that for specific office scenarios, the huge user base has brought rich user data to WPS, helping to further optimize products and improve service quality, forming a virtuous cycle.

Compared to startup companies' general agents, the WPS team not only has data but also stronger technical prowess.

In fact, AI office is still in its nascent stages. While the basic technology infrastructure can already provide users with a good office experience, it still needs improvement in aspects such as memory systems, external tool invocation, and A2A protocols.

According to insiders from Kingsoft Office, many independent third-party agent companies seek cooperation with WPS, with the core demand being that the HTML generated by them can be compatible with WPS. This signifies that what these general agents produce is just HTML or images, perhaps not real PPTs at all. WPS's capabilities in secondary editing and cross-device presentation are the core barriers in AI office.

Besides its domestic market competitive advantages, WPS's localized innovation is also prominent in its competition with international giants.

Microsoft Office dominated the market early on through compatibility protocols and tolerating pirated software prevalence, defining document formats through the Office suite. In recent years, WPS has gradually regained the local market by focusing on the mobile end, increasing compatibility, and strengthening its ecosystem.

Entering the AI era, the competitive landscape continues to evolve.

Microsoft sparked a wave of AI office revolution with Office Copilot. However, this change stops at the auxiliary level of simple smart assistants or chat toolbars. Limited by software fragmentation, lack of context memory, and collaboration capabilities, Copilot-style plugins have failed to fundamentally reconstruct office logic.

Tian Ran, Assistant President of Kingsoft Office, believes that Microsoft Copilot's product form is equivalent to a version before WPS AI 3.0. "What WPS Lingxi does is very similar to Cursor's logic, except that Cursor is for programmers, and we serve all document workers."

It can be said that compared to other companies designing products around AI, WPS Lingxi's special feature lies in the bidirectional transformation of software and AI, with users' original needs at the core. It breaks the inherent boundaries between software and AI, disassembles their capabilities, and recombines them to form a new product form. This is not simply implanting AI technology on top of software but allowing users and AI, and then AI and software, to deeply "communicate." Therefore, it breaks through the limitations of traditional AI tools, such as "unclear demand expression" and "non-editable output." This is truly office software adapted to the AI era.

WPS Lingxi is not yet perfect, but in Tian Ran's view, AI products are not released but grown. The release of an AI product is only the starting point, and subsequent iterations and growth are more critical. For WPS, deeply entrenched in the office software field, Lingxi is just the beginning.

Currently, agents are the hottest concept in the capital market, and Kingsoft Office has entered the market at the right time, supporting its share price. Of course, this support is not about riding the capital market trend. WPS Lingxi focuses on practicality, achieving "release is delivery," which is a future space that can be truly envisioned. In Node Finance's view, the release of WPS AI 3.0 marks the transformation of office AI from a tool to an AI assistant, and the future of office work will move towards an era where everyone has an AI assistant, easily completing tasks with a low-threshold interaction mode.

*The featured image is generated by AI